3Doodler is the handheld "3-D printer" which was a big hit on kickstarter. Essentially it is a big fat pen with a drive system, heater, and nozzle through which you can extrude ABS or PLA (using their proprietary filaments.... a significant upsell!)
I got mine recently and am here to report on its premature demise. After 8 or 10 filaments over 3 days, I started a real design project, using black ABS. Shortly the pen clogged or jammed. Nothing coming out. Their site advises trying to push it through with a new filament -- no go. Then it advises removing and unclogging the nozzle with flame or acetone. Don't burn your fingers. Still my device was jammed. When I tried the last step on their FAQ guidance, to advance or back up the filament, instead a white nylon sleeve/tube came out from the distal end. It appeared to be jammed and filled with solid black ABS. I could not reinsert this tube into the pen.
So far the company has not responded to customer service requests.
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3 comments:
We are having the exact same problem. Have you found any resolution?
We have the same problem; any solutions. The black ABS clogged it up!
Same thing has been happening to me, it's happens five times, funny thing is, is that's it's only black...
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